Columbia Eye Recognized for Exceptional Customer Service

Columbia Eye, the Midlands largest medical surgical ophthalmology practice, is proud to announce the overwhelmingly positive results of a year-long patient customer service survey. Throughout 2024, the practice used a third-party platform to survey patients in several measures of customer service. The results showed over 98 percent of patients rating the customer service they received as positive.

The survey asked patients to rate Columbia Eye staff for politeness, friendliness, efficiency, helpfulness, courtesy, and respectfulness. We attribute the high marks to our patient-focused philosophy of care. The results reflect the unwavering commitment of our team of doctors and staff to provide outstanding care, personalized attention, and a superior patient experience.

“From the moment a patient walks through our doors, our mission is to provide not only the best eye care but also a welcoming and supportive environment.” said William A. Johnson, Jr., M.D., president of Columbia Eye. “This recognition is a testament to the hard work and dedication of our entire team to ensure our patients achieve their personal best vision.”

To schedule an appointment at any of our four convenient locations call 803-779-3070.